What is Customer First Award for Excellence?
Customer First Award for Excellence
LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing is committed to offering our Lansing customers with the highest level of customer service, which is why we are thrilled to be an honored recipient of the FCA Customer First Award for Excellence. This prestigious award is designated for only those dealerships exemplifying extraordinary care and dedication to their customers, in five key areas of performance:
our sales and service staff never stop improving our growth and knowledge base
your feedback is invaluable and we take all comments into consideration
we strive for a comfortable, clean, and professional showroom at all times
our best practices and orders of business revolve around you, the customer
how we perform on all matters of the car-selling experience
We are proud to be in this elite circle of FCA dealerships; to learn more about how we can go above and beyond for you, please contact us today.